**** WHO IS WORSE COMCAST OR SIRIUS XM? *****
***** WHO IS WORSE COMCAST OR SIRIUS XM ? *****
Just curious, who do you guys think has “worse” customer service, Comcast or Sirius XM?
Maybe I’m crazy, but literally, every time I turn on my television there is a problem with the Comcast cable service. The latest “event’ was a total loss of cable last night around 9pm for over an hour. In addition, it was absolutely impossible to “call” Comcast as there was a recording to try later.
On the Sirius XM front, it seems that although they are a merged company, they don’t have merged business account records, so if one of your cars has XM and the other has Sirrus, you can’t just make one call to handle issues. In addition, after the “free” trial runs out on new cars, Sirius/XM tries to bang the customer with ridiculously high monthly rates, which if you are persistent can be negoiated down to virtually pennies a month.
Just curious what you guys think of these companies and their services.