AmericanSeafood

The Capital Grille (Miami, Fort Lauderdale, Boca Raton, Naples, Orlando, Palm Beach Gardens, Tampa)

image

The Capital Grille, 444 Brickell Avenue, Miami, Florida 33131 (305) 374-4500.

This evening, I had dinner in the “upscale-white tablecloth steak-joint”…The Capital Grille located in Miami.

Just so you know, The Capital Grille which has something like 32 locations in the United States is owned and operated by publiclly traded Darden Restaurants which also owns/operates Red Lobster, Olive Garden, LongHorn Steakhouse, Bahama Breeze and Seasons 52 restaurants. The Capital Grille is Darden’s UPSCALE STEAKHOUSE CONCEPT.

At this juncture of the review you can check The Capital Grille’s website www.thecapitalgrille.com for menu/prices/locations.

Using a $50 gift card from American Express which also included 2 free desserts, I still managed to run-up a $250 tab for dinner for—4.

I’m not going to bother you with details…let’s just say, that the food isn’t very good…my Delmonico steak was salty and McDonald’s has better french-fries…

This joint is a rip-off…overpriced crap.

One good thing to report, we had a waiter, David M. who was outrageously good. He knew the menu inside and out…provided outstanding service and even gave me a full-walking tour of the kitchen.

The Capital Grille does lunch- Monday-Friday and dinner Monday-Sunday.

Don’t waste your time.

***As a postscript to the above…two days after eating at The Capital Grille, I contacted Darden’s corporate offices and advised the President’s Office of what a lousy meal I and my party had had. Various information was exchanged and I was assured that the individual who oversaw the South Florida Region would personally contact me to discuss the matter. Just wanted to let you guys know, that it is now July 20, 2015 and to date, I have not recieved a phone call, letter or any form of communication from anyone at Darden. Obviously, this public company couldn’t give a rats-ass about what I think about their operation. This…should give you a heads-up about what this chain’s customer service may-be all about.

68 Comments to “The Capital Grille (Miami, Fort Lauderdale, Boca Raton, Naples, Orlando, Palm Beach Gardens, Tampa)”

  1. Janet Greene says...

    Jeff, You got this one pegged. A second rate steak house.

  2. BOB HOLTS says...

    What overpriced garbage. Stay away.

  3. DONALD says...

    Jeff, did you ever receive a response to your call to the president’s office?

    By the way, I ate at the Boca location a month or so ago using a discount deal through American Express. The food was average at best. I won’t be back.

  4. MK says...

    Fort Laud last night. Very busy. Food isokay but far from great. Expensive for what you get.

  5. Steve Hart says...

    This is a top notch steakhouse like I’m a billionaire and trust me my job at Hertz will never make me a billionaire.
    Don’t waste your hard earned money like I did.

  6. JJ Jenkins says...

    I live in Boca.
    No one with any sense of good taste would eat at the Boca location .
    End of story.

  7. SDA says...

    Wrote HO about a very poor meal and never received a reply.
    Very poor customer service.

  8. rhondo says...

    over priced food that isnt all that good.

  9. SlipM says...

    Garbage, really just that simple. Don’t waste your time.

  10. Uyh says...

    Jeff
    This Boca loc fair food that’s it

  11. Gary Weiss says...

    This one is a joke. No way no how a top steak house. Save your money.

  12. Fran D says...

    Not good.
    Won’t be going back to this overpriced Boca disaster.

  13. Eaine says...

    I like the food at Boca loc but Abe and Louie’s two minutes away is better.

  14. CF says...

    Like the one in Boca.

  15. KSR says...

    Jeff
    Ate in Boca Raton last night and the food and service were terrific.
    Give this location a try.

  16. amy D. says...

    Capital Rip Off
    If I had known that Capital Grill was a Darden restaurant when I saw the prices, we would have left BEFORE dinner. Darden is Olive Garden, Red Lobster and Bahama Breeze – OK food but DARDEN IS NOT an UPSCALE anything!!

    Are you kidding me???? I feel soooooo ripped off. We didn’t have reservations so we were put in the bar area…. service was fine, food was fine (nothing spectacular) the prices were insane… I’m a vegetarian (almost vegan) so I tune out when the waitress is telling us how the fat on the bone adds such a delicious flavor but the mention of a $99 entree made me about faint. Really??? for the entree only??????????????????? I begged my husband not to order a Kettle One Martini ….generally $14.00 at most restaurants but who knew what they would charge!!!!!! The rose I got at the end of the meal was so cheesy – it was embarrassing…. the restaurant should be embarrassed. So many superior choices in Naples……Stay away from Capital Grille!

    • Jeff Eats says...

      amy D.:

      I guess you should have read Jeff Eats’ review before you went.

      Thanks for reading…

Leave a Comment