AT&T & COMCAST
* AT&T & COMCAST.
These have to be two of the worse companies in America to do business with.
I have found a “real solution” on how to handle these folks…
When I get overbilled which literally happens EVERY MONTH-or have some other problem, in addition to calling the Company direct…I immediately file a complaint online with the FEDERAL COMMUNICATIONS COMMISSION (fcc.gov)- you will be amazed-at how fast AT&T and COMCAST call you to straighten out the problem.
This past Sunday, Jeff Eats filed over-billing complaints against both companies. Comcast contacted me Monday- morning, corrected the billing error and gave me a $30 credit on my account for the next 12 months. AT&T had two people call me Tuesday morning, one did nothing and said that she would get back to me, while the second person, corrected the over-billing error and gave me a $40 credit towards next month’s bill.
I’m telling you, don’t be intimidated by these companies. Get what you are entitled to. Just file with the FCC and you’ll have the United States Government finally doing something that actually helps you out!